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Sams Teach Yourself Microsoft Dynamics CRM 4 in 24 Hours by Anne Stanton
English | ISBN: 0672330679 | edition 2009 | PDF | 480 pages | 11,8 mb
In just 24 sessions of one hour or less, you will be up and running with Dynamics CRM 4. Using a straightforward, step-by-step approach, this book offers a quick way for you to get started with Dynamics CRM by leveraging real business examples, practice exercises, and big picture theory.
In addition to learning how to use the core application, you will develop a deeper understanding of how Dynamics CRM fits into today's business needs.